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Observation and engagement are key to successful AI design processes.

The importance of mindfulness

A Great Customer Experience Starts with an Even Better Employee Experience.
The Consumer Financial Protection Bureau Issues Statement Regarding Small Dollar Lending and Signals Return to Prior Policy

Acting CFPB Director Uejio Reiterates Commitment to Issuing Regulations Enacting Dodd-Frank 1071
CFPB Releases Observations of COVID-19 Impacts to Small Business Lending through PPP Loans and Potential Fair Lending Risks

FTC’s Comment on ECOA and Regulation B Signals Continued Focus on Small Business Lending

CFPB Approves Synchrony’s “Dual-Feature Credit Card”
